The other day I was listening to a speaker on TV talking about his experience with a waiter in a restaurant recently. He was focusing on the expression or phrase "No problem," which the waiter continually used during the process of waiting on the customer. The TV speaker indicated that he was very thirsty when he sat down at the table, and initially said to the waiter "Please … [Read more...] about Say What You Mean and Mean What You Say
Archives for September 2013
Jack Roth was a project manager who had been managing a major project for a large PMO for about nine months. The project had a two year duration, and was slated to provide new functionality and systems for a major revenue component of the company. One morning Jack arrived at the office to hear the news that a Program Manager who had been managing a major effort that linked … [Read more...] about Project Managers, Are You Ready to Answer the “Call to Duty” in Your Organizations?
I have introduced a new term in this blog....LLearning. “LLearning” means "learning from lessons of projects or operations in a group." This is to be distinguished from Learning, which means "formal learning or programs introducing new skills or competencies." Both are important to our discussion in this blog. As project managers and PMO practitioners, we all … [Read more...] about The Influence of Learning, Sharing, and “LLearning” on New Process Development